The Data Controller is The Animal Store Food & Accesories SL, 46870 CI Jose Iranzo 26, Ontinyent (VALENCIA).


Privacy principles


At Natural Greatness we are committed to working continuously to guarantee privacy in the processing of your personal data, and to offer you the most complete and clear information that we can at all times. We encourage you to read this section carefully before providing us with your personal data. If you are under fourteen years of age, we ask that you do not provide us with your data without the consent of your parents.


In this section we inform you about how we process the data of people who have a relationship with our organization. Starting with our principles:


– We do not request personal information, unless it is necessary to provide you with the services you require.


– We never share personal information with anyone, except to comply with the law, or we have your express authorization.


– We will never use your personal data for purposes other than those expressed in this privacy policy.


– Your data will always be treated with a level of protection appropriate to data protection legislation, and we will not subject it to automated decisions.


We have drafted this privacy policy taking into account the requirements of current data protection legislation:


– Regulation (EU) 2016/679 of the European Parliament and of the Council of April 27, 2016 on the protection of natural persons (GDPR).


– Organic Law 15/1999, of December 13, on the Protection of Personal Data (LOPD).


– Royal Decree 1720/2007, of December 21 (RLOPD).


This privacy policy was written on May 25, 2018.


Due to the modification of treatment criteria, in order to facilitate its understanding or to adapt it to current legislation, it is possible that we modify this privacy policy. We will update the date of the same, so that you can check its validity.


Treatments we perform




Purpose: Respond to your requests, requests or queries received from the website, by email or telephone. Respond to your request and follow up later.


Legitimation: Consent of the interested party.


Recipients: No data will be transferred to third parties.


Conservation period: We will keep your data for the time necessary to fulfill the purpose for which it was collected and to determine the possible responsibilities that may arise from said purpose and from the processing of the data.




Purpose: Manage customer relationships, billing and collection. Sending offers of products/services similar or complementary to those you have purchased from us.


Legitimation: Contractual relationship and legitimate interest.


Recipients: Your data will be communicated to the competent public administrations in the cases provided for in current legislation, and for the purposes established by said legislation. We will only communicate them to third parties if they are essential for the provision of the service.


Retention period: We will retain your data for an indefinite period once the period required by law ends, or until you request its cancellation.




Purpose: Provide you with information about products and services that we consider may be of interest to you. In each commercial communication you will have the opportunity to object to this treatment by unsubscribing.


Legitimation: Consent of the interested party.


Recipients: No data will be transferred to third parties.


Retention period: We will retain your data for an indefinite period. We will cancel them if you request it, or if after a certain number of emails, you take no action.




Purpose: Evaluate the curriculum vitae that you provide us to consider you in the personnel selection processes that we may carry out.


Legitimation: Consent of the interested party.


Recipients: No data will be transferred to third parties.


Retention period: We will retain your data for a period of no more than 5 years.






Purpose: Video surveillance of facilities and labor control.


Legitimation: Legitimate interest of the Data Controller.


Recipients: The images may be communicated to the Security Forces and Bodies, the Judicial Bodies and the Public Prosecutor’s Office.


Retention period: We will retain your data for a period of no more than 1 month.




You have the right to request a copy of your personal data from us, to rectify inaccurate data or complete it if it is incomplete, or, where appropriate, delete it, when it is no longer necessary for the purposes for which it was collected.


Also you have the right to limit the processing of your personal data and to obtain your personal data in a structured and readable format.


You can object to the processing of your personal data in some circumstances (in particular, where we do not need to process it to comply with a contractual or other legal requirement, or where the purpose of the processing is direct marketing).


Once you have given us your consent, you can withdraw it at any time. At that moment we will stop processing your data or, where appropriate, we will stop doing so for that specific purpose. If you decide to withdraw your consent, this will not affect any processing that took place while your consent was in force.


These rights may be limited; For example, if to fulfill your request we would have to reveal data about another person, or if you ask us to delete some records that we are obliged to maintain due to a legal obligation or a legitimate interest, such as the exercise of defense against claims. Or even in those cases where the right to freedom of expression and information must prevail.


You can contact us by any of the means indicated in the Data Controller section of this privacy policy, providing a copy of a document that proves your identity (normally your DNI).


Another of your rights is not to be subject to a decision based solely on automated processing, including profiling that produces legal effects or affects you.


In the event of any violation of your rights, such as, for example, if we have not responded to your request, you have the right to file a claim with the Supervisory Authority regarding data protection. This can be that of your country (if you live outside of Spain) or the Spanish Data Protection Agency (if you live in Spain).


Additional Information


Processing of your data outside the European Economic Area.


For the indicated treatments, we can use services from the following providers outside the European Economic Area, but covered by the Privacy Shield agreement, approved by the data protection authorities of the European Union.


GOOGLE: Cloud services and email. More information:


MICROSOFT: Cloud services, communication via Skype and email. More information:


AMAZON: Cloud services. More information:


DROPBOX: Cloud storage, file syncing and sharing. More information:


MAILCHIMP: Management of email shipments. More information:


WHATSAPP: Instant messaging and file sending service. More information:


Links to third party websites.


Our website may, on occasion, contain links to other websites. It is your responsibility to ensure that you read the data protection policy and legal conditions that apply to each site.


Third party data


If you provide us with data from third parties, you assume the responsibility of informing them in advance in accordance with the provisions of article 14 of the RGPD.